Channels
Counter, kiosk, QR, delivery: one queue
Every channel writes to the same ticket queue. The KDS routes by station. The till sees totals. The driver app sees handoff.
For quick service
Counter, kiosk, QR, and delivery orders land in the same ticket queue. The KDS routes each line to the right station. The kitchen cooks in the order the customers will collect.
Run on iPads. UK rails. Same-day go-live for a single site.
Counter · 12:403 channels, one queue
Kiosk, counter, and order-ahead in one queue
What changes at the till
Kiosk and QR pull a meaningful share of orders off the counter. The counter handles the customers who want to talk. Everyone gets food faster.
Tickets route by station: grill, fry, dress, drinks. Each station sees only its own queue, in fire order. No paper, no shouting.
A delivery driver and a walk-in arrive at the same time. The kitchen sees both, in the order they should be cooked, with the right hold times. No "who's order is this?"
Built for the rush
Channels
Every channel writes to the same ticket queue. The KDS routes by station. The till sees totals. The driver app sees handoff.
Kiosk
No proprietary kiosk hardware. Mount an iPad, set the menu, set the upsell. Apple Pay or chip-and-PIN below.
KDS
Grill, fry, dress, drinks, bag: every line item routes to the right station. Each KDS only shows its own work, in the order it should fire.
Throughput
Time-since-fired and time-to-bag on the same screen. Stale tickets escalate visually; urgent ones pulse. Service times stop being a mystery.
Multi-location
Unified menu management, per-site overrides, one weekly summary across the group. New sites onboard in days, not quarters.
Handoff
Customers see their name on a screen when ready, or get a push to their phone. The counter isn't a megaphone any more.
12:48, lunch rush
“Every ticket already knew where it was going.”
12:48, lunch rush
Three kiosk orders, four counter, six QR, three delivery. The grill sees grill, the fry sees fry, the bagger sees the next order to bag. Nothing prints in the wrong place. Average ticket time stays under four minutes.
30 days free. No card required. White-glove migration in a weekend, even at multi-site scale.