Waitlist · Walk-in queue

Every guest
accounted for.

Live the moment you sign up. Walk-ins join from a QR by the door. Hosts run the room from one screen. Guests get a text the second their table opens, so they can wander and you don't lose them.

Works with TablePort reservations. SMS is metered by destination.

What changes at the door

Fewer abandoned walk-ins. Honest waits. Calmer hosts.

Walk-ins stop walking away

Guests join the queue from a QR at the door, get a real-time wait estimate, and wander. The text arrives when you're actually ready, not 'we'll try'.

Wait estimates that hold

The system learns your room's turn time per party size. The number on the host screen is the number that ends up being true, week over week.

Reservations and walk-ins, one queue

Your 7:30 booking and a party that walked in at 7:20 sit on the same screen. No double-booking the same table. No mental gymnastics by the door.

What's inside

A waitlist designed by people who've run a door at 8pm Friday.

Built around the four things hosts actually need: who's here, how long until they sit, who's about to walk off, and what tables open in the next 10 minutes.

Self check-in

QR check-in at the door

Print one card. Guests scan, enter name + party size + phone, join the queue. The host stand never gets a line of its own.

Estimate

Live wait estimates

Based on your actual turn time by party size and time of day. Updates as tables close out, so the number shown is the number you can defend.

SMS

Texts in your voice

'Your table's about to open at TablePort. See you in 5.' Guests reply 'on my way' or 'running late'. Hosts see the reply on the same screen.

Reservations

One queue, two streams

Walk-ins and reservations share the same screen and the same floor plan. The host sees both, the system never double-seats a table.

Parties

Party-size routing

Two-tops get the bar; four-tops get the corner banquette; sixes get joined tables. Routing rules per room. Once configured, the system suggests the seat.

Recall

Repeat-guest recall

Returning guests are recognized by phone number. Allergens, preferences, last-visit notes surface for the host before they say hello.

No-shows

No-show timer with grace

If a notified party hasn't moved in 6 minutes, the system flags it. You decide: release the table, send a second text, or hold. Never auto-cancel. The call belongs to the host.

Mobile

Run it from a phone

The host walks the room with the waitlist in hand. Seat from anywhere; the floor plan updates in real time on the screen behind the stand.

Floor view

Tables opening next

A side panel lists every table about to close, by name, by stage of service. The host sees the next 10 minutes before they happen.

Messages · TablePort

You're on the list at Osteria Mara, party of 2. About 22 min.
Your table's about to open. See you in 5.
on my way

Real SMS, no app required.

The 8pm rush

Walk-ins stop
walking away
to the bar next door.

The guest scans, sees a 22-minute wait, walks two doors down for a drink. The text arrives at minute 19. They're back at the door by minute 21, and you didn't lose the cover.

The spec, not the pitch

What a waitlist actually costs to switch on.

Setup fees

£0

No setup fee and no migration fee to bring your floor plan onto the waitlist.

Devices

Unlimited

Host stand, a spare phone on the floor, back office: one plan covers all of it.

Trial

30 days

Free, no card required, to run the door before you commit.

Uptime commitment

99.5%

Availability we commit to in the plan, not just aim for.

Honest answers

What hosts ask first.

Still on the fence? Talk to us.

Stop losing
walk-ins to a queue
they can't see.

30 days free, no card required. Print one QR card. Run the door from one screen.