Phone assistant
Clear about what it can do.
It can check availability, answer questions about your venue and look up a caller's booking. Making, changing or cancelling a booking is confirmed with the caller first.
AI phone answering for restaurantsThe phone
answers itself.
A phone assistant answers your calls, checks availability and takes bookings against your live book. When a call needs a person, it passes it to your team with the details already noted.
Works with TablePort reservations. You set what the assistant may do.
What changes
Fewer missed calls. A quieter host stand.
The call gets answered.
When the team is busy, the assistant picks up, checks the book and takes or changes a booking, so the call is not lost.
A person when it matters.
Large parties and unusual requests go to your host stand, with who called and what they wanted already written down.
Guests are kept in the loop.
Booking confirmations and reminders go out by text, so guests have the details and fewer tables sit empty.
What's inside
One phone line. You in charge.
Reviews
Replies drafted, sent by you.
Guest reviews arrive with a drafted reply in a tone you can edit. You decide what is sent and when.
Live book
Bookings go in the same book.
A booking taken on the phone lands in the reservation book next to web and walk-in bookings, on the same floor plan.
Callbacks
Callback requests, noted.
If a caller wants a person, the request is recorded for your team to return.
Texts
Confirmations and reminders.
Send booking confirmations and reminders by text. SMS is billed by destination and shown on your invoice.
More channels
More channels are on the way.
We are adding more messaging channels. Ask us what is available for your venue today.
The spec, not the pitch
What you can hold us to.
Setup
£0
Setup fee. It works with the bookings you already take.
Control
You set it
You choose what the assistant may do and when it passes a call on.
Trial
30 days
30 days free, then monthly. Cancel any time.
It is a computer voice, and we do not hide that. We keep the calls short and clear, and your team can listen to the record of any call to hear what guests hear.
When the assistant passes a call to your team, the host sees who called, what they wanted and the booking it relates to, so they do not have to ask again.
It can check availability, answer questions about your venue, look up a caller's booking and take a callback request. Making, changing or cancelling a booking is confirmed with the caller first.
Not yet. The phone assistant and text messages are what we support today. Ask us about other channels and we will tell you where they stand.
Guests can opt out of texts, and we respect that. SMS is billed by destination and shown on your invoice. See the SMS rate card for current rates.
You choose what the assistant may do and which calls it passes to your team. Talk to us about your house rules, such as large parties or allergen questions.
Let the phone
answer itself.
30 days free, cancel any time. Turn on the phone assistant and see how many calls it takes off the host stand.