LEGALPrivacy policy

PRIVACY NOTICE

Last updated October 1, 2026

Thank you for choosing to be part of our community at TablePort LTD ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@tableport.io.

When you visit our website TablePort.io (the "Website"), use our mobile application (the "App"), and more generally, use any of our services (the "Services", which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

BUSINESS-TO-BUSINESS PROSPECTING

Data controller: TablePort LTD, Company No. 13723140 (England and Wales), 154 Loudoun Road, London, NW8 0DJ, United Kingdom. Contact: privacy@tableport.io.

We collect and process publicly available business information about restaurants and hospitality businesses to inform them about TablePort's products and services. This section explains how we handle that data under UK GDPR and PECR. It serves as our Article 14 notice to data subjects whose personal data we have not obtained directly from them.

What we collect.

• Business data: business name, registered and trading address, business phone number, business email addresses (e.g., info@, hello@, contact@), website URL, social media handles (including Instagram), Google Maps rating and review count, opening hours, business category.
• Companies House data: company number, entity type, incorporation date, registered office, director names (as listed on the public register).
• Interaction records: whether we have emailed or messaged you, whether you replied, and your opt-out status.

We do not collect personal email addresses (e.g., Gmail, Hotmail, Outlook) for prospecting. Director names are collected solely to verify the business entity and personalise professional communications; we do not profile directors individually.

Sources. Food Standards Agency Food Hygiene Rating Scheme (public register), Companies House (public register), Google Maps (publicly available business listings), OpenStreetMap (open data, ODbL licence), Outscraper (a data aggregation service that returns publicly available business information), and restaurant websites (publicly listed contact pages).

Lawful basis. Legitimate interest under Article 6(1)(f) UK GDPR. Our interest is in informing relevant businesses about our restaurant management platform. Reliance on this basis requires a documented purpose, necessity and balancing assessment for the specific campaign. This notice does not certify that an assessment has been completed or approved for an unverified campaign. We do not rely on your consent for this processing, so there is no consent to withdraw; however, you have the right to object at any time (see "Your rights" below).

Who we contact by email. We only send unsolicited commercial email to corporate subscribers as defined by PECR Regulation 22 — limited companies (Ltd), limited liability partnerships (LLP), and Scottish partnerships. We verify entity type via Companies House before sending. We do not send unsolicited email to sole traders or ordinary partnerships.

Your rights. Under UK GDPR, you have the right to:

• Object to direct marketing (Article 21(2)): This right is absolute. If you object, we will stop processing your data for direct marketing immediately, with no exceptions. Click the unsubscribe link in any email, reply to any message, or email privacy@tableport.io.
• Object to other legitimate interest processing (Article 21(1)): We will assess whether our interests override yours, but you can ask us to stop at any time.
• Access your data (Article 15): Request a copy of all data we hold about your business in a structured, commonly used, machine-readable format.
• Rectification (Article 16): Ask us to correct any inaccurate data.
• Erasure (Article 17): Request deletion of all data we hold about your business. We will delete all prospecting data and retain only a minimal suppression record (business name and email) to ensure we do not contact you again.
• Restriction of processing (Article 18): Ask us to restrict how we use your data while we verify its accuracy or assess an objection.
• Data portability (Article 20): Where technically feasible, receive the data we hold about you in a portable format.
• Complain to the ICO: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom. Website: https://ico.org.uk. Tel: 0303 123 1113.

We will respond to any request without undue delay and within one calendar month. If a request is complex, we may extend by a further two months and will inform you of the reason.

Automated decision-making. We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you in connection with B2B prospecting.

Retention. Prospecting records should be kept only while needed for a permitted, relevant campaign and reviewed when contact becomes outdated or an objection is received. Minimal suppression records may be retained to honour objections and avoid re-contact; they must not be used for further marketing. The applicable deletion schedule and email-log retention must be verified for the sending system. This notice does not promise an unverified automatic purge or a fixed retention period.

Full B2B outreach notice. For the layered Article 14 notice (referenced in every cold-outreach email footer): see B2B Outreach Notice.

Contact. For questions about B2B data processing: privacy@tableport.io. You may also contact the ICO at https://ico.org.uk or 0303 123 1113.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; debit/credit card numbers; contact or authentication data; passwords; billing addresses; delivery addresses; orders history; payments history; consuming preferences (food preferences, allergies, etc); and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is securely processed and stored by our payment processors, Stripe and Checkout.com. We never store your full credit card number or security code on our servers. You may find their privacy policies here: Stripe Privacy Policy and Checkout.com Privacy Policy.

Stored Payment Methods (Optional). When making a booking that requires a deposit or has a cancellation policy, you may choose to save your payment method for future bookings. If you opt in to save your payment method:

• Your payment details are securely stored by Stripe (our PCI-DSS compliant payment processor)
• We store only a tokenized reference to your payment method, along with:
  • Last 4 digits of your card number
  • Card brand (e.g., Visa, Mastercard, American Express)
  • Expiration date
  • Billing address provided during payment
• We never store your full card number, CVV/security code, or PIN
• Saved payment methods are configured for future off-session use (such as processing deposits or cancellation fees)
• You can view, manage, and delete your saved payment methods at any time through your account settings at TablePort.io/me
• When you delete a saved payment method, it is immediately removed from our systems and Stripe's vault

Legal Basis for Processing Payment Data:

• Contract Performance: Processing payment information to fulfill bookings and reservations
• Consent: Storing payment methods for future use (you can withdraw consent at any time)
• Legitimate Interest: Fraud prevention and financial record-keeping as required by law

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, such as your Google or Apple account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

• Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.

• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected through our App

In Short: We collect information regarding your geolocation, mobile device, push notifications, and Facebook permissions when you use our App.

If you use our App, we also collect the following information:

• Geolocation Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, internet connection, nfc, bluetooth, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

• Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed.

• Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion.If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" for further information.

• To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at privacy@tableport.io and be sure to include your name, testimonial location, and contact information.

• Request feedback. We may use your information to request feedback and to contact you about your use of our Services.

• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

• To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• **Fulfill and manage your orders.**We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

• Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).

• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

• Personalized experience

• Provide contact information for the business the user ordered from

• Provide aggregated data for the business the user submit and order and payment to

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to thislink. We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: Delivery addresses; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled "HOW DO WE USE YOUR INFORMATION?". We obtain and store on your device ('cache') your location for six (6) months. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein and Norway) or United Kingdom, please take a look at our Cookie Notice.

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit or use the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

• Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Google), your contacts on the social network may see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

• Ad Networks

• Affiliate Marketing Programs

• Cloud Computing Services

• Data Analytics Services

• Communication & Collaboration Tools

• Data Storage Service Providers

• Finance & Accounting Tools

• Order Fulfillment Service Providers

• Government Entities

• Payment Processors

• Performance Monitoring Tools

• Product Engineering & Design Tools

• Retargeting Platforms

• Sales & Marketing Tools

• Social Networks

• Website Hosting Service Providers

• User Account Registration & Authentication Services

• Courier and Delivery companies

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party account details (such as your Google or Apple account). Where you choose to do this, we will receive certain profile information about you from your account provider. The profile information we receive may vary depending on the provider concerned, but will typically include your name, email address, and profile picture.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

The reviewed TablePort API and primary database are hosted in AWS us-east-1 (United States). Development and support operations may involve access from Israel and the United Kingdom. Third-party services and partner integrations may process information in additional locations, depending on the service and account configuration. See our International Data Transfers notice for verified locations and outstanding account-specific checks.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

Restricted transfers require an applicable mechanism verified for the actual recipient and account. This may include an adequacy decision within its scope, or executed Standard Contractual Clauses with a UK Addendum where required. Account-specific agreements and transfer assessments remain pending where no supporting evidence has been recorded. We do not certify an executed agreement for every provider or group company. Contact privacy@tableport.io for the applicable verified safeguards and available copies.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). Closing an account does not by itself remove justified financial, security, legal-preservation or minimal marketing-suppression records. The applicable retention criteria are described below.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@tableport.io.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Right to Object (GDPR Article 21): You have the right to object to processing of your personal information based on our legitimate interests. If you object to direct marketing, we will stop processing your data for that purpose immediately. For other legitimate interest processing, we will assess whether our interests override your rights. To exercise this right, contact privacy@tableport.io.

Right to Data Portability (GDPR Article 20): You have the right to receive your personal data in a structured, commonly-used, machine-readable format. Use the "Download My Data" option in your profile at tableport.io/me.

Rights for US Residents: If you are a resident of California, Virginia, Colorado, Texas, or other US states with privacy laws, you have similar rights including the right to know, delete, correct, and opt-out of data sharing. See our California Privacy Rights page for details.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/indexen.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us at privacy@tableport.io.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

• Access your account settings and update your preferences.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	YES
D. Commercial information	Transaction information, purchase history, financial details and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	YES
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us	YES
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	YES

We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;

• Participation in customer surveys or contests; and

• Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

TablePort LTD collects and shares your personal information through:

• Targeting cookies/Marketing cookies

• Social media cookies

• Beacons/Pixels/Tags

More information about our data collection and sharing practices can be found in this privacy notice.

You can opt out from the selling of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell My Personal Information link on our homepage.

You may contact us by email at privacy@tableport.io, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.

TablePort LTD has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

• Category A. Identifiers, such as contact details, like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.

• Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information.

• Category C. Characteristics of protected classifications under California or federal law, such as gender or date of birth.

• Category D. Commercial information, such as transaction information, purchase history, financial details and payment information.

• Category G. Geolocation data, such as device location.

• Category K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHO WILL YOUR INFORMATION BE SHARED WITH?".

Sale of Personal Information: TablePort LTD has not sold personal information to third parties in the preceding twelve (12) months within the meaning of the CCPA/CPRA. We do not exchange personal information for monetary consideration.

Sharing for Business Purposes: We may share limited usage data with analytics providers (Microsoft Clarity) to improve our services. This analytics sharing occurs only with your consent (via our cookie consent banner) and does not constitute a "sale" under CCPA as no monetary consideration is exchanged and data is used solely for service improvement.

You may opt out of analytics sharing at any time via the "Cookie Settings" link in our website footer or the "Do Not Sell My Info" page at /legal/ccpa.

Your rights with respect to your personal data

Right to request deletion of the data - Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed - Request to know

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;

• the categories of personal information that we collect;

• the purposes for which the collected personal information is used;

• whether we sell your personal information to third parties;

• the categories of personal information that we sold or disclosed for a business purpose;

• the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and

• the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Registered and signed-in users have the right to request access to, or deletion of their personal information. You can exercise this right by visiting the link https://tableport.io/me. Please note that we may still retain certain information as required by law or for legitimate business purposes. Additionally, we may retain de-personalized information after your account has been closed.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

• you may object to the processing of your personal data

• you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data

• you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at privacy@tableport.io, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. DATA CONTROLLER INFORMATION

The data controller responsible for your personal information is:

TablePort LTD Company No. 13723140 (England and Wales) 154 Loudoun Road, London, NW8 0DJ, United Kingdom

UK Representative (GDPR): TablePort LTD (UK-registered entity)

Contact for privacy matters: privacy@tableport.io Contact for legal matters: legal@tableport.io

For data subject access requests, deletion requests, and all privacy-related inquiries, please contact privacy@tableport.io. We will respond within 30 days (UK GDPR) or 45 days (CCPA).

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: TablePort.io/me.

You may:

• Download your data: Use the "Download My Data" option in your profile at TablePort.io/me to receive a machine-readable export of your personal information (GDPR Article 20, CCPA Right to Know).
• Delete your account: Use the "Delete Account" option at TablePort.io/me to request erasure of your personal data (GDPR Article 17, CCPA Right to Delete).
• Correct your data: Update your name, email, and preferences directly in your profile.

We will respond to data subject access requests within 30 days (UK GDPR) or 45 days (CCPA).

17. THIRD-PARTY SERVICE PROVIDERS (SUB-PROCESSORS)

We use the following categories of third-party service providers to operate our services:

Category	Providers	Data Shared
Cloud Infrastructure	Amazon Web Services (AWS)	Service data; encryption coverage requires resource-specific verification
Payment Processing	Stripe, PayPal (Zettle), Checkout.com	Payment tokens, transaction amounts
Analytics	Microsoft Clarity	Usage events (with your consent only)
Error Monitoring	Sentry	Minimised error diagnostics; known identifiers and credentials filtered, with residual free-text risk
Maps & Location	Google Maps Platform	Address queries, map tiles
Authentication	Google OAuth, Apple Sign-In	Email, name (when you choose social login)
AI Features	Google AI (Gemini), OpenAI, Anthropic (Claude), Perplexity	Operator-enabled feature inputs may include personal data; employee onboarding sends supplied employee text to Perplexity. Account-specific contract and training verification may remain pending
Integrations	DA592 LTD, trading as Masheev (separate UK partner entity)	Reservation data, guest data (with restaurant consent)
Communications	Twilio	SMS delivery for OTP and booking notifications
Notifications	Slack (internal only)	Operational alerts; content may include personal data depending on the alert and must be limited to what is needed

For a full list with data locations and legal mechanisms, see our Sub-Processors page.

Restaurant operators: sub-processor obligations are governed by the Data Processing Agreement (Schedule 1) in your Services Agreement.

For details on how your data is transferred internationally, see our International Data Transfers page.

18. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Data category	Retention criteria
User accounts	Needed for account/service delivery, subject to deletion requests and justified legal or security exceptions
Booking and transaction records	Restaurant instructions, applicable accounting duties and dispute requirements; not every booking requires the same period
Payment method references	Needed for authorised payment functions; removal and provider retention depend on the payment service
Analytics	Only where enabled with consent; provider-specific retention settings require account verification
Error/security diagnostics	Only while needed for investigation and security; actual provider retention settings require verification
Chat, notifications and prospecting	Service/campaign purpose, operator instructions and objections; applicable deletion schedules require verification

This table states the criteria used to assess retention. It does not certify that an automatic deletion job or a specific provider retention setting is in place. For the applicable period or deletion request, contact privacy@tableport.io. Restaurant operators remain responsible for their own controller retention instructions; legal preservation obligations can limit immediate deletion.

19. AI AND AUTOMATED PROCESSING

We use artificial intelligence to enhance our services, including:

• Menu processing: AI may be used to digitise and structure restaurant menus
• Operational assistance: AI features help restaurant operators with tasks like employee onboarding

We do not use AI for automated decision-making that produces legal effects or significantly affects you. AI features are opt-in: where a restaurant enables a feature that requires it, personal data may be processed by our AI providers solely for the operator-enabled feature. Account-specific data-processing terms, training settings and transfer safeguards require verification; this notice does not certify an unverified account or agreement. Features that do not require personal data receive only operational business data (menu items, restaurant descriptions).

20. DATA BREACH NOTIFICATION

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority (the ICO for UK users) within 72 hours of becoming aware of the breach
• Notify affected individuals without undue delay where the breach is likely to result in a high risk to their rights and freedoms

21. CALIFORNIA RESIDENTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA). See our California Privacy Rights page for details.

22. RESTAURANT OPERATOR DATA RESPONSIBILITY

Restaurant operators who use our platform to manage staff, bookings, and orders are data controllers for the personal data they input about their employees and customers. TablePort provides the technical platform but operators must ensure they comply with applicable data protection laws regarding the data they collect and process through our services.

Console error monitoring and account verification clarification (October 1, 2026)

The reviewed Console 1.41.202 release disables Sentry browser performance tracing, automatic browser session/page-view tracking, structured logs and metrics. It retains minimised error and security diagnostics. Known email/phone patterns, credential fields, user payloads, request bodies and URL queries are filtered, but arbitrary free text may still contain personal data; these diagnostics are not described as fully anonymous. Microsoft Clarity is enabled only after analytics consent, runs without persistent tracking identifiers with text/image masking, and stops when that consent is rejected or withdrawn. Known identifiers from earlier Clarity sessions are removed; authentication cookies are retained.

TABLEPORT LTD (13723140) is the contracting entity for TablePort. It acts as processor for restaurant-controlled staff and guest data under Schedule 1 of the service agreement, and as controller for its own account administration and other independently determined purposes described in this notice. DA592 LTD, trading as Masheev, is a distinct UK partner entity; TABLEPORT LTD's registration or a DA592 provider agreement does not establish the other entity's compliance or contractual coverage. Masheev processing depends on its configured EU/US organisation region and provider chain. Provider/account contracts, transfer safeguards and training settings remain pending where actual supporting evidence has not been recorded.